FREQUENTLY ASKED QUESTIONS
What is the Beginner A1 course?
The A1 Beginner course is a structured ten-lesson program designed for adult learners to master essential English for everyday life, from introductions to daily routines and conversations.
How do I enrol in the course?
Enrolment is managed by our teachers. After you submit your details and payment confirmation, we will review your application and approve your access to the course materials.
What if I miss a lesson?
Our course is teacher-managed, so if you miss a lesson, please contact your instructor directly. We can usually provide a recording or arrange a catch-up session to ensure you stay on track.
How do I access the lessons?
Once approved, you will receive a login link to your member area. From there, you can access lesson notes, transcripts, and audio files for each of the ten beginner lessons.
Is there technical support?
Yes, we provide dedicated support. If you have any issues with the platform or need help with your course progress, feel free to reach out to our support team at jabille@live.com.